When registering the order on the website www.ponti.md, the customer provides the following information: name, surname, delivery address, e-mail address, telephone number.

By providing personal information to the site, the customer accepts its processing by the seller, including for the promotion of products and services of the site.

The customer must be aware that all information provided for the implementation of this service won`t be disclosed to unauthorized persons or sites. An exception may be the provision of personal information at the request of the competent bodies of the Republic of Moldova or the request of the court. The seller is responsible for maintaining the confidentiality of the customer's personal information. The customer is obliged to provide reliable information. If the customer provides incorrect information, the seller isn`t responsible for the information given and the possible consequences.

 

Security measures

We use commercial security measures to prevent unauthorized access, maintain the accuracy of the data, and ensure the correct use of the information on the site. The transmission of data over the internet or the wireless network can`t be fully protected. Therefore, like other companies, we can`t guarantee the security of the information provided by the Customer, so he will do so at his own risk.

 

Minor users

Under the legislation in force, the use of the site and its content is intended for adult buyers and we do not intend to sell products to minors. However, we don`t know the age of people who visit our site and therefore respect the privacy policy for people of all ages.

 

Complaints

In the case of complaints directly related to the time of purchase and sale of goods, you can contact the Agency for Consumer Protection and Market Surveillance at the following coordinates:
mun. Chisinau, 78 Vasile Alecsandri Street, MD-2012.

Phone: (022) 741 464
Hotline: 080028028
www.consumator.gov.md